Samaki reels are covered by a one-year warranty from the date of purchase for the original owner. The warranty covers manufacturing defects and includes repair or replacement by a Samaki Service Technician or an authorised representative.

The following are not covered under the reel warranty:

• Products purchased from non-approved Samaki stockists or overseas retailers.
• Damage caused by owner negligence, lack of maintenance, or misuse, such as:
• Normal wear and tear (e.g., worn bearings or drag systems).
• Modifications or repairs by unauthorised technicians.

1. Fill out the Reel Warranty/Repair Form.
2. submit the form and await a response from Samaki, which will be provided within 14 days.
3. Follow the instructions provided by Samaki for next steps.

No, the warranty is only valid for products purchased from authorised Samaki stockists in Australia.

No, the warranty does not cover normal wear and tear, including worn bearings or drag system issues.

Repairs or modifications by unauthorised technicians void the warranty. Only Samaki Service Technicians or authorised representatives can perform warranty-covered repairs.

1. Fill out the Reel Warranty/Repair Form.
2. submit the form and await a response from Samaki, which will be provided within 14 days.
3. Follow the instructions provided by Samaki for next steps.